The Digitalists

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Archive for February 10th, 2009

Free* (or, how to give away the store without giving away the store)

Posted by Greg on February 10, 2009

In an earlier post, I criticized Chris Anderson for eliding the problems of using free as a business tool. The reason this omission was such a crucial mistake was that comparing free-dependent business models that do work with those that don’t helps define the underlying principles.

The two main types of “free” Anderson discusses are the media model (e.g., broadcast TV and print) and freemium (giving away a base product for free and then upselling to a premium version). I’ll start with the media model, and address freemiums in a subsequent post.

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Digital’s Biggest Hurdle: Scale

Posted by Greg on February 10, 2009

In response to Dan’s post, I think the biggest problem digital advertising has faced in claiming a bigger piece of marketers’ budgets is its inability to scale up. Yes, it’s more efficient, measurable, targeted and all those things. And certainly a startup such as Guyville would want to focus all its efforts online. But if you’re a large company looking to really move the needle on sales, there aren’t many options that can do the job better than an ad on primetime TV or a large print campaign in a national magazine.

It’s not that the Web doesn’t have a big enough audience. But there aren’t really any sites that aggregate that audience the same way that popular TV shows do. To cite two example, Facebook has a huge audience, but so far it has underwhelmed as an advertising platform. Google, meanwhile, has the audience and and an effective platform, but the ads are so targeted that it can be difficult to scale effectively.

That said, Dan is definitely right that now is the right time to shift ad dollars online. In a bad economy, gargantuan ad budgets will likely be pared down, and marketers will need to demonstrate ROI and prove themselves as revenue centers rather than cost centers. And unlike in the last recession, I think online marketing may have finally matured to the point where it can more effectively absorb ad dollars.

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Marketers & Ad Agencies: Time To Invest In Digital

Posted by Dan Sachar on February 10, 2009

If there is one thing that amazes me about this recession/depression and the digital space more than anything other, it’s the degree to which marketers and even some ad agencies are being short-sighted. Well, perhaps it shouldn’t amaze me, but I stand here proclaiming myself amazed nonetheless. This downturn provides an incredible opportunity for marketing to re-orient itself and invest in digital marketing.

Part of my “amazement” comes from my firm belief that digital is the core around which all marketing will revolve. But we’re clearly nowhere near that point yet. Digital marketing is still viewed by many marketers as an important, but supplementary outlet for their efforts. TV, print, in-store, etc, are still regarded as the core of marketing…and when budgets allow it, a small percentage is allocated to digital. I believe that this relationship will be flipped in a few years. That’s not to say that digital will have the largest budgets, but that every plan will begin with digital as its centerpiece when strategies are developed.

And why not? It’s the most measurable, impactful, targeted, and cost-effective marketing known to human-kind. Online retailers know this, and that’s why so many of them are actually increasing their investment online. For example:
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